When will my order to arrive?
If your order contains multiple items, it may ship from different warehouse locations. Tracking information will be sent as items are shipped.
We make every effort to ship your order as soon as possible. However, please allow 1-3 business days for your order to process when calculating delivery dates.
Standard Shipping: allow 7-10 business days for delivery. Albums will be shipped via USPS Media Mail; all other products via UPS Ground.
Expedited Shipping: allow 2-5 business days for delivery. Albums will be shipped via USPS Priority Mail; all other products via UPS 2-Day Air.
Overnight Shipping: allow 1-2 business days for delivery. All products will be shipped via UPS Next Day Air.
Do you ship internationally?
We currently only ship to the 48 contiguous states in the US.
How do I set up my record player?
Start by unboxing your record player and making sure you have received all the correct pieces. Make sure to find a straight, level area to place your record player as any slanted surface can cause an issue with the player skipping. Plug in the power cord to the appropriate power supply and into the back of the player. If your records are not playing properly or the turntable is not spinning, then please try adjusting the screw on the back of the turntable by turning it a quarter of a turn each time and then try playing a record.