Our office hours are Monday - Friday, 10am - 5pm ET.
Your question may be answered in our FAQs. If not, we'd love to hear from you! 

Online Orders:

Click here to check the status of your order.
For further order assistance, email Orders@Victrola.com. Be sure to include your order number!

General Inquiries:

For general product information, contact our customer service team at CustomerService@Victrola.com. 

Technical Support:

For product Technical Support, email Support@Victrola.com, including:

Order number (if applicable)

Model number or product name

Date and place of purchase

Brief description of the issue

Victrola Ambassador Program:

To apply to become an ambassador of Victrola products,
email Social@Victrola.com.

Include your handles, why you'd be a great fit for the Victrola brand, and your favorite music memory.

Wholesale:

For Wholesale orders, email Wholesale@Victrola.com. 

Sales:

For domestic and international sales, email Sales@Victrola.com. 

Press:

For press information, email David@Victrola.com. 

Phone:

(877) 483-2497
M-F, 10am - 5 pm ET

Address:

Victrola
3350 Walnut Street, Denver, CO 80205