Contact Victrola

Our office hours are Monday - Friday, 9am - 5pm ET.
Your question may be answered in our FAQs. If not, we'd love to hear from you! 

Online Orders:

Click here to check the status of your order.
For further order assistance, email Be sure to include your order number!

General Inquiries:

For general product information, contact our customer service team at

Technical Support:

For product Technical Support, email, including:

Order number (if applicable)

Model number or product name

Date and place of purchase

Brief description of the issue

Victrola Ambassador Program:

To apply to become an ambassador of Victrola products,

Include your handles, why you'd be a great fit for the Victrola brand, and your favorite music memory.


For Wholesale orders, email


For domestic and international sales, email


For press information, email


(877) 483-2497
M-F, 10am - 5 pm ET


3350 Walnut Street, Denver, CO 80205