Our office hours are Monday - Friday, 9am - 5pm ET.
Your question may be answered in our FAQs. If not, we'd love to hear from you!
Online Orders:
Click here to check the status of your order.
For further order assistance, email Orders@Victrola.com. Be sure to include your order number!
General Inquiries:
For general product information, contact our customer service team at CustomerService@Victrola.com.
Technical Support:
For product Technical Support, email Support@Victrola.com, including:
Order number (if applicable)
Model number or product name
Date and place of purchase
Brief description of the issue
Victrola Ambassador Program:
To apply to become an ambassador of Victrola products,
email Social@Victrola.com.
Include your handles, why you'd be a great fit for the Victrola brand, and your favorite music memory.
Wholesale:
For Wholesale orders, email Wholesale@Victrola.com.
Sales:
For domestic and international sales, email Sales@Victrola.com.
Press:
For press information, email Media@Victrola.com.
Phone:
(877) 483-2497
M-F, 10am - 5 pm ET
Address:
Victrola
3350 Walnut Street, Denver, CO 80205