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Victrola
Support

Need Help? We're Here for You!

Our team is available Monday–Friday, 9 AM–5 PM ET. Before reaching out, check the links below for quick answers to common questions. If you still need assistance, fill out the form, or scroll down for additional contact options. We're happy to help!

The form above is the easiest way to reach us, but if it’s not an option for you, feel free to contact us using one of the alternative methods below:

Email:
Online Orders: Orders@Victrola.com
General Inquiries: CustomerService@Victrola.com

Wholesale: Wholesale@Victrola.com
Sales: Sales@Victrola.com
Press: Media@Victrola.com
Technical Support: Support@Victrola.com, Include the model number or product name, date and place of purchase, and brief description of the issue.
Ambassador Program: Social@Victrola.com, Include your handles, why you'd be a great fit for the Victrola brand, and your favorite music memory.

Phone: (877) 483-2497 M-F, 9am - 5pm ET

Address:
3350 Walnut Street
Denver, CO 80205


Explore our "How-To Series" on YouTube for step-by-step tutorials: